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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I am SUDDENLY unable to print a page while thru firefox. Still able to if I go thru IE.

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  • Valiny farany nomen'i the-edmeister

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I went to print the confirmation of a bill payment and it wouldn't print, it wanted me to send to documents,... which it didn't do either. Last week it worked fine and if I go thru IE it works fine.

I went to print the confirmation of a bill payment and it wouldn't print, it wanted me to send to documents,... which it didn't do either. Last week it worked fine and if I go thru IE it works fine.

Vahaolana nofidina

My guess is that your printer isn't selected in the Printer - Name box where you initiate printing, but rather something like the XPS "printer" is selected and that's why it wants to be saved as a "document".

If that isn't the problem, try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Hamaky an'ity valiny ity @ sehatra 👍 0

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Vahaolana Nofidina

My guess is that your printer isn't selected in the Printer - Name box where you initiate printing, but rather something like the XPS "printer" is selected and that's why it wants to be saved as a "document".

If that isn't the problem, try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer