Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When opening the Firefox the screen shows only a fragment of it

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

orgwell
orgwell
more options

When I open the browser instead of the complete home page I see a fraction of it and need to reload a couple of times to finally see the complete home page . This only happens with Firefox as browser.

I also find it crashes often if I open a few sites with it.

Have downloaded the latest version, but nothing improves. I have Vista installed in my PC.

Tks for any help.

When I open the browser instead of the complete home page I see a fraction of it and need to reload a couple of times to finally see the complete home page . This only happens with Firefox as browser. I also find it crashes often if I open a few sites with it. Have downloaded the latest version, but nothing improves. I have Vista installed in my PC. Tks for any help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).