Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Closed Firefox. When restarted all history, bookmarks gone and backup button does not work. Help

  • 2 valiny
  • 3 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i danny74

loudorx
loudorx
more options

I closed Firefox. When I restarted it, it did not ask me to restore session and all the history and bookmarks were gone. The backup arrow button does not work. When I went to the options to reload the backup it gave me a list of 5 backup date. When I tried to restore any of the, the message the the backup file could not be used. Help

I closed Firefox. When I restarted it, it did not ask me to restore session and all the history and bookmarks were gone. The backup arrow button does not work. When I went to the options to reload the backup it gave me a list of 5 backup date. When I tried to restore any of the, the message the the backup file could not be used. Help

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

danny74
danny74
more options

Newer versions of firefox aren’t as stable as the older ones (unfortunately). Fox has let me down soooobad…. My solution: uninstall (removing EVERYTHING), reinstall, restore from backup***. Anything else didn’t work :(, cost me 3h :(

      • No backup? well, lesson learned, next time you will remember to make one.