Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

My mouse is unable to access the top toolbar in websites and email with Firefox - this problem does not present in Windows XP or Internet Explorer

  • 3 valiny
  • 2 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

more options

My mouse is unable to connect with the top toolbar of my hotmail account and any other websites I visit using Mozilla as a browser. This problem does not occur when I use Internet Explorer

My mouse is unable to connect with the top toolbar of my hotmail account and any other websites I visit using Mozilla as a browser. This problem does not occur when I use Internet Explorer

All Replies (3)

more options

The Yahoo! Toolbar extension has been reported to cause this issue.

more options

The answer was perfect! I fixed the problem following the link. When I posted the question yesterday, I was not very optomistic that anyone would reply and/or help - but, I was wrong. The solution was quick and simple.

Thanks very much!!

more options

You're welcome.

We have seen a lot of people reporting this problem during the last days, so I assume the something went wrong with an update.

You can keep an eye on this thread: