![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
I cannot create a new sync account on my desktop because it tells me that my email address is invalid: how do I correct this?
I am trying to create a new sync account, but my email address is rejected as an "invalid address": what must i do to overcome that?
Vahaolana nofidina
Hi,
One reason could be that the email address is already registered. You can check that by typing a few extra characters. If the email is already registered you can Connect to that, otherwise you may have to register with another account.
Hamaky an'ity valiny ity @ sehatra 👍 1All Replies (2)
Vahaolana Nofidina
Hi,
One reason could be that the email address is already registered. You can check that by typing a few extra characters. If the email is already registered you can Connect to that, otherwise you may have to register with another account.
Novain'i Vivek t@
Make sure that you type the full email address and wait a while.
You may see that message only while you are still typing your email address and in that case the message should disappear once you finished typing it.