Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox has been hijacked by "My Web Search" from Mindspark and I can't remove it.

more options

Somehow, "my web search" has hijacked Firefox. When I click the Firefox icon, "My Web Search" comes up instead. I can't find Firefox to reset my home page. The problem program doesn't appear in programs, so I can't uninstall it.

Somehow, "my web search" has hijacked Firefox. When I click the Firefox icon, "My Web Search" comes up instead. I can't find Firefox to reset my home page. The problem program doesn't appear in programs, so I can't uninstall it.

All Replies (1)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site