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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

why doesn't your help system work?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i jimtt

jimtt
jimtt
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i asked a question. i got an email confirm back to my email address from FF saysing I asked a question. it told me to click the link in the confirm email to confirm I had asked a question. the link would not click. no matter how many times I tried to click it, it WOULD NOT CLICK. not only did i not get an aswer to my first question now i suppose the same thing will happen to this question...ad infinitum....

i asked a question. i got an email confirm back to my email address from FF saysing I asked a question. it told me to click the link in the confirm email to confirm I had asked a question. the link would not click. no matter how many times I tried to click it, it WOULD NOT CLICK. not only did i not get an aswer to my first question now i suppose the same thing will happen to this question...ad infinitum....

Vahaolana nofidina

Your original question is here - https://support.mozilla.org/en-US/questions/918372

If you use the Show - My Contributions at the top of a main forum page you can access every posting you have made in this forum.

Sorry, I don't know about the problem you had with that email, but evidently it can be a bit confusing for some people.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Vahaolana Nofidina

Your original question is here - https://support.mozilla.org/en-US/questions/918372

If you use the Show - My Contributions at the top of a main forum page you can access every posting you have made in this forum.

Sorry, I don't know about the problem you had with that email, but evidently it can be a bit confusing for some people.

jimtt
jimtt Tompon'ny fanontaniana
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dear the-ed,

no help. not fixed. thanks for trying.

When you state that not being able to reply to an email can be "confusing for some people" is that because the email in question has a defective link in it and "some people" like me would naturally assume an email from Firefox would be accurate, and properly constructed and should open, and since it was not properly constructed and the inbedded link would not open that there was confusion created because the HELP fetaure was of NO HELP, when it was assumed that it would HELP?

In oyur reply you stated: "If you use the Show - My Contributions at the top of a main forum page you can access every posting you have made in this forum."

First off there is no "SHOW" or MY CONTRIBUTIONS" tabs that I can find, secondly accessing a question I asked is of no help to me, I had hoped for a answer, not another look at my question.

Evidently i am "one of those people" who is confused by the FF system.