Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Failed installation of Firefox 10.0 on Mac OS X 10.7

  • 2 valiny
  • 5 manana an'ity olana ity
  • 11 views
  • Valiny farany nomen'i JHBstaff

more options

I get this error message when I try to install Firefox 10.0 on Mac OS X 10.7:

"The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again."

No item list is displayed for me to check. Where do I find this? The installation also corrupted my previously installed version of Firefox.

I get this error message when I try to install Firefox 10.0 on Mac OS X 10.7: "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again." No item list is displayed for me to check. Where do I find this? The installation also corrupted my previously installed version of Firefox.

Vahaolana nofidina

Try deleting the copy of Firefox that is in your Applications folder (you may have to "authenticate" to complete that). After you empty the trash, install the new copy of Firefox.

For reference - How to download and install Firefox on Mac

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (2)

more options

Vahaolana Nofidina

Try deleting the copy of Firefox that is in your Applications folder (you may have to "authenticate" to complete that). After you empty the trash, install the new copy of Firefox.

For reference - How to download and install Firefox on Mac

more options

Thanks, deleting the previous installation and starting fresh did the trick!