Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Suddenly, in Firefox, I can't print from my bank's bill pay system yet I can from Window's Exlporer. What did I unkowingly do?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 17 views
  • Valiny farany nomen'i Matt_G

ghiselin
ghiselin
more options

I pay my bills via West America bank Bill Pay system. At the end of the month, I print a report listing all bills paid for the specified time frame. I've been doing this for over a year using Firefox. This month, when I tried to print the report, the computer sent the report to the printer but the printer did not print the report. I got tech help from the printer manufacturer and using Explorer for my browser, I'm able to print the report. I again tried using Firefox but the printer would not print the report. The printer will print a Word document.

I pay my bills via West America bank Bill Pay system. At the end of the month, I print a report listing all bills paid for the specified time frame. I've been doing this for over a year using Firefox. This month, when I tried to print the report, the computer sent the report to the printer but the printer did not print the report. I got tech help from the printer manufacturer and using Explorer for my browser, I'm able to print the report. I again tried using Firefox but the printer would not print the report. The printer will print a Word document.

All Replies (1)

Matt_G
Matt_G
more options

Hi ghiselin,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!