Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Using FireFox 10.0.2, when I try to bookmark a page, why is the bookmark pull down menu faded?

  • 3 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i gtmercier

gtmercier
gtmercier
more options

I can provide a screen shot of the problem if it will help. I also uninstalled 10.0.2, went back to the 9.0.1 version and this occurs too. I checked all options and I could not find anything that would change the background of the bookmark menu. I did find that if the web page had a dark background, the bookmark pull down menu was visible but not visible on a white web page.

I can provide a screen shot of the problem if it will help. I also uninstalled 10.0.2, went back to the 9.0.1 version and this occurs too. I checked all options and I could not find anything that would change the background of the bookmark menu. I did find that if the web page had a dark background, the bookmark pull down menu was visible but not visible on a white web page.

Novain'i gtmercier t@

All Replies (3)

gtmercier
gtmercier Tompon'ny fanontaniana
more options

I've included a screen shot of the faded bookmark pull down menu.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

gtmercier
gtmercier Tompon'ny fanontaniana
more options

Thank you cor-el for the response. I tried disabling the "hardware acceleration", shut down Firefox then restarted and get the same results. I can see the pull down menu well when there is a dark background. I may just have to wipe the system, reload the o/s then reload Firefox. Do you think it would help to load an earlier version of Firefox?