Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I do not get the "run" button in the "Free firefox download" so I cannot start downloading Firefox

  • 4 valiny
  • 12 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i hannaorrziv

more options

I have Windows Vista in my laptop. I went to the Firefox wesite and clicked on "Free Firefox download". A page opened that contained the 3 steps of downloading Firefox. The first step told me to click on "run" button but this page did not have any "run" button and the other option "click here" brought me to the previous page that had the "free download" option that brought me back to the 3 steps page as described above. That is a vicious circle that does not allow me to start the downloading process.

I have Windows Vista in my laptop. I went to the Firefox wesite and clicked on "Free Firefox download". A page opened that contained the 3 steps of downloading Firefox. The first step told me to click on "run" button but this page did not have any "run" button and the other option "click here" brought me to the previous page that had the "free download" option that brought me back to the 3 steps page as described above. That is a vicious circle that does not allow me to start the downloading process.

All Replies (4)

more options

Vahaolana Nofidina

more options

Do not run the Firefox installer from the Mozilla website, but download and save the program to the desktop and start the installation with a double-click on that desktop icon.

more options

Thank you. Problem solved

more options

Thank you. Problem solved.