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Can't get wmv to play even afer updating flip for mac. Test returns new box with "The operation could not be completed"

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I've tried enable/diasble plugins etc. Update flip for mac Firefox is updated Mac OS is updated Mac software is updated

I've tried enable/diasble plugins etc. Update flip for mac Firefox is updated Mac OS is updated Mac software is updated

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Try to update QuickTime plugin, if it is not updated, uninstall and install it again.

see for info : Using the QuickTime plugin with Firefox

definitely see this: http://www.telestream.net/pdfs/user-guides/Flip4Mac-WMV-User-Guide.pdf


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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reinstalled both flip for mac as well as mac os 10.7.4

Still won't play.