Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 4 valiny
  • 3 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i __ms__

more options

Firefox crashes on attempt to save any file in any specified folder, even if user has rights to write there.

AdapterDeviceID: 0x0000

AdapterVendorID: 0x0000
Add-ons: {972ce4c6-7e08-4474-?a285-3208198ce6fd}:1

?1.0

AvailablePageFile: 19476480000
AvailablePhysicalMem?ory: 13097050112
AvailableVirtualMemo?ry: 3899482112
BuildID: 20120420145725
CrashTime: 1338464144
EMCheckCompatibility?: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1336626021
Notes: AdapterVendorID: 0x0000, AdapterDeviceID: 0x0000, AdapterSubsysID: 00000000, AdapterDriverVersion?:
Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0641, AdapterSubsysID2: 0000000c, AdapterDriverVersion?2: 

8.15.11.8618D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-

ProductID: {ec8030f7-c20a-464f-?9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCras?h: 185878
StartupTime: 1338464030
SystemMemoryUsePerce?ntage: 49
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: http://download6.fil?es.mail.ru/PTEKHR/89

?c5cefdfbd6233048d601 ? 7253d37b72/%D0%BA%D0?%B0%D1%80%D1%82%D0%B ?E %D1%87%D0%BA%D0%B81?3.cdr

Vendor: Mozilla
Version: 12.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system3?2\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system3?2\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system3?2\mswsock.dll
Поставщик услуг RSVP TCPv6 : 2 : 1 :
Поставщик услуг RSVP TCP : 2 : 1 : %SystemRoot%\system3?2\mswsock.dll
Поставщик услуг RSVP UDPv6 : 2 : 2 :
Поставщик услуг RSVP UDP : 2 : 2 : %SystemRoot%\system3?2\mswsock.dll
Firefox crashes on attempt to save any file in any specified folder, even if user has rights to write there. AdapterDeviceID: 0x0000 AdapterVendorID: 0x0000 Add-ons: {972ce4c6-7e08-4474-?a285-3208198ce6fd}:1 ?1.0 AvailablePageFile: 19476480000 AvailablePhysicalMem?ory: 13097050112 AvailableVirtualMemo?ry: 3899482112 BuildID: 20120420145725 CrashTime: 1338464144 EMCheckCompatibility?: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1336626021 Notes: AdapterVendorID: 0x0000, AdapterDeviceID: 0x0000, AdapterSubsysID: 00000000, AdapterDriverVersion?: Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0641, AdapterSubsysID2: 0000000c, AdapterDriverVersion?2: 8.15.11.8618D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- ProductID: {ec8030f7-c20a-464f-?9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCras?h: 185878 StartupTime: 1338464030 SystemMemoryUsePerce?ntage: 49 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: http://download6.fil?es.mail.ru/PTEKHR/89 ?c5cefdfbd6233048d601 ? 7253d37b72/%D0%BA%D0?%B0%D1%80%D1%82%D0%B ?E %D1%87%D0%BA%D0%B81?3.cdr Vendor: Mozilla Version: 12.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system3?2\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system3?2\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system3?2\mswsock.dll Поставщик услуг RSVP TCPv6 : 2 : 1 : Поставщик услуг RSVP TCP : 2 : 1 : %SystemRoot%\system3?2\mswsock.dll Поставщик услуг RSVP UDPv6 : 2 : 2 : Поставщик услуг RSVP UDP : 2 : 2 : %SystemRoot%\system3?2\mswsock.dll

All Replies (4)

more options

hello, can you please provide the ids of the crash reports too - you can find them when you enter about:crashes in the location bar. thank you!

more options

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).

See also:


See:

more options

Now I cannot do this. I will post IDs next monday.

more options

Here some crash-reports IDs from beginning of the page.

bp-3ea2a46e-855c-4f06-8fbb-95f14212060404.06.201216:392b19154f-437e-46d6-a997-5e91ebebfdd304.06.201211:57bp-558006f7-c244-46b5-9759-ad374212053131.05.201215:405441353d-1017-4b8f-a86c-9b9de984ef5e25.05.201211:0352fe8087-0c82-47d2-9651-f4c435645dcc25.05.201211:02c284bc1c-589e-4bb7-b316-b2e49d39bf0025.05.201211:023457e61e-db49-4f11-9894-802c54cb54c525.05.201211:01ad662097-a257-49a2-a4d6-8b34e39c746925.05.201211:00bp-5876e5f3-931b-4794-a36f-99c26212052121.05.201211:17bp-99db6838-29f6-4252-98f1-aec25212051919.05.20129:20bp-eed53985-fafa-48f6-afb1-e150b212051919.05.20129:20bp-eee67363-279e-4df5-ae66-8c0e4212051616.05.201214:06bp-ec07de30-b96f-4f14-b2fa-e1974212051010.05.201210:30bp-8f3727cb-11a9-48cd-92a9-047ee212042525.04.201215:05fc88b909-c54e-4e74-b1a9-ae6e971847ee23.04.201213:070003baa3-b88d-4030-9603-53deb5dfad6023.04.201213:07f5df4569-0630-4169-9152-65f83605bb3920.04.201216:08d1af0822-390c-4c3f-acd3-e29ddec6312020.04.201216:08bp-495bafec-b8a6-4367-8aa8-dc413212042020.04.201210:32bp-f8063f4d-8d3a-4be9-899d-325d1212042020.04.201210:32bp-aa4e980d-fff6-4c80-99c8-24831212041717.04.201216:13bp-c6c44fcf-f82f-4a12-aa1e-ccae9212041717.04.201216:125175d408-d1f9-402d-9ba9-afecbcef755816.04.201212:30bp-728420fe-11cf-4d2d-a2ba-06f03212041616.04.20129:12bp-7c106271-23a1-4e78-844b-9f743212041313.04.20129:137164ed8e-1d0e-4043-bcb1-17a0a6ff12be