We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Downloads not saving to Downloads folder

  • 1 valiny
  • 1 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i cor-el

mcburney64
mcburney64
more options

Downloads are not saving to the designated "Downloads" folder in My Documents.

Instead, they are saving to C:\Documents and Settings\{username}\Local Settings\Temp.

Tools/Options setting is pointed at Downloads, but the files just aren't saving there.

Downloads are not saving to the designated "Downloads" folder in My Documents. Instead, they are saving to C:\Documents and Settings\{username}\Local Settings\Temp. Tools/Options setting is pointed at Downloads, but the files just aren't saving there.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"