Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox 17.0.1 windows 7 64-bit, not focused during start

  • 1 valiny
  • 3 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i philipp

rpg.jhansi
rpg.jhansi
more options

Hello sir,

I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit.

When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus.

When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused.

The issue is reported by my friend too, who is running the same configuration.

This unfocused window is very annoying, please help us to resolve it.

You help will be highly appreciated.

Hello sir, I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit. When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus. When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused. The issue is reported by my friend too, who is running the same configuration. This unfocused window is very annoying, please help us to resolve it. You help will be highly appreciated.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello rpg.jhansi, please try this: go to firefox > help > troubleshooting information and click on profile folder/show folder. a windows explorer window should open up - in there delete the file named localstore.rdf & restart firefox afterwards. (this will reset the customizations to appearance & windows dimensions in firefox)