Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox.exe*32 process does not shut down when program is closed in version 17.0.1, on windows 7 64 bit OS.

  • 2 valiny
  • 6 manana an'ity olana ity
  • 46 views
  • Valiny farany nomen'i 14woody7yar

14woody7yar
14woody7yar
more options

When trying to open Firefox browser, I get a message Firefox is already running... You can stop the process or restart the computer. This is a recent problem and I can't think of any changes that may have occurred to change the functioning of the two programs.

When trying to open Firefox browser, I get a message Firefox is already running... You can stop the process or restart the computer. This is a recent problem and I can't think of any changes that may have occurred to change the functioning of the two programs.

Vahaolana nofidina

The support article on Firefox "hanging" has a few pointer on Firefox failing to fully shut down and clean up after itself. Does anything here help:

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Vahaolana Nofidina

The support article on Firefox "hanging" has a few pointer on Firefox failing to fully shut down and clean up after itself. Does anything here help:

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it

14woody7yar
14woody7yar Tompon'ny fanontaniana
more options

Thank you for your help. I ended up uninstalling Java and installing the newest version. I then had a problem with Adobe Flash player always asking for permission for more download space..... Things seem to be resolved, for now.