Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox and Internet Explorer crashes on startup

  • 2 valiny
  • 5 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i HssCobra

more options

Firefox and Internet Explorer both crash at startup. I have tried resetting Firefox but it still crashes. I click on the details box and nothing happens. They will both work fine when I boot up Windows in safe mode.

bp-564f7898-b699-45de-83c6-5c8912130324

Firefox and Internet Explorer both crash at startup. I have tried resetting Firefox but it still crashes. I click on the details box and nothing happens. They will both work fine when I boot up Windows in safe mode. bp-564f7898-b699-45de-83c6-5c8912130324

Vahaolana nofidina

Try to disable hardware acceleration in Firefox.

Try to update the graphic display driver.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (2)

more options

Vahaolana Nofidina

Try to disable hardware acceleration in Firefox.

Try to update the graphic display driver.

more options

Disabling hardware acceleration worked for Firefox, now I just have a problem with Internet Explorer.