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firefox does not show up after I download it; I get internet explorer instead

blessedNH
blessedNH
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When I click on my firefox icon, it doesn't connect. When I go to internet explorer to download mozilla from mozilla.org, it seems to be downloading and shows up on my program list, but it still does not connect with the mozilla browser. I think something is blocking it or redirecting me back to internet explorer, but I don't know how to prevent it from doing that.

When I click on my firefox icon, it doesn't connect. When I go to internet explorer to download mozilla from mozilla.org, it seems to be downloading and shows up on my program list, but it still does not connect with the mozilla browser. I think something is blocking it or redirecting me back to internet explorer, but I don't know how to prevent it from doing that.

All Replies (2)

rocky.aj
rocky.aj
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http://www.mozilla.org/products/download.html?product=firefox-beta-stub&os=win&lang=en-US try this for the beta version 25b5 and http://www.mozilla.org/en-US/products/download.html?product=firefox-stub&os=win&lang=en-US this for version 24 hope that helps

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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When you say it doesn't connect, do you get a "Server not found" message for various websites that you try? Did this happen on your first installation or after an upgrade? One of these articles might help:

If the problem is that Firefox just never starts up at all, and reinstalling Firefox doesn't help, you might need to log off and restart Windows. Sometimes the Windows Installer gets a number of jobs backed up and stops working correctly.

Some malware also may block non-Microsoft browsers. You may want to run some supplemental scans. This article recommends a number of well regarded and free scanners: Troubleshoot Firefox issues caused by malware.

Any luck?