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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox will not start, will not open in safe mode, and still will not work after clean reinstall, Mac/OSX

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chillman4130
chillman4130
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One moment I was using Firefox the same as I always have. The only difference was that I changed the preferences to erase history when quitting Firefox. When trying to open the program again, it is immediately unresponsive. I attempted opening it in safe mode and a window will appear but never load, and Firefox remains unresponsive. I could not reset Firefox either. I deleted the application and re-downloaded Firefox, but it changed nothing. I am in OSX 10.7.4. Can anyone help?

One moment I was using Firefox the same as I always have. The only difference was that I changed the preferences to erase history when quitting Firefox. When trying to open the program again, it is immediately unresponsive. I attempted opening it in safe mode and a window will appear but never load, and Firefox remains unresponsive. I could not reset Firefox either. I deleted the application and re-downloaded Firefox, but it changed nothing. I am in OSX 10.7.4. Can anyone help?

All Replies (1)

ideato
ideato
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Hello chillman4130, try to create a new profile(in case that you profile is corrupted), go (with closed firefox...... it is anyway) to /Applications/Utilities > Open the Terminal application > in the Terminal application, enter the following:

  • /Applications/Firefox.app/Contents/MacOS/firefox-bin -p

Press Return

the above opens Profile Manager, if the profile manager open then see : Creating a profile

then see: Recovering important data from an old profile

http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox


thank you