Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I changed my provider from shaw to telus, I lost all my emails. I have other accounts and don't want this to happen. Even the other folders were gone.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Matt

christianneodehnal
christianneodehnal
more options

I had to change the incoming and outgoing server. My email provider suggested I open a new account because that is how it is done they said. When we opened a new account everything I had there before including archives vanished. I have other email accounts with Thunderbird and I don't want the same thing to happen. How can I save all my emails that are in my inbox, sent items and other folders when I change the server name and port?

Thank you, Christianne

I had to change the incoming and outgoing server. My email provider suggested I open a new account because that is how it is done they said. When we opened a new account everything I had there before including archives vanished. I have other email accounts with Thunderbird and I don't want the same thing to happen. How can I save all my emails that are in my inbox, sent items and other folders when I change the server name and port? Thank you, Christianne

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

move them to corresponding folders under "Local folders"