Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nakatona sy natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Subscribed folders disappeared

  • 3 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Matt

eggmatters
eggmatters
more options

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf.

The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf. The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

Vahaolana nofidina

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

Diego Victor
Diego Victor
more options

Just try create this folder again.

  • Menu location: File >> New >> Folder

Or try create a new profile:

eggmatters
eggmatters Tompon'ny fanontaniana
more options

hmm, When I add a new folder to my account, When i try to subscribe to the remote folder, it disappears: new->folder "Sent" Subscribe->Sent

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201