Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

thunderbird keeps downloading old emails & runs extremely slow. CAUSE: McAfee

  • 7 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Gail71

more options

Help!! I use Thunderbird for my work email. It has started to run so slow that it can take me 20 minutes just to send 1 email. It also keeps freezing and keeps downloading old emails from my archived files. The slowness & freezing mostly happens when it starts downloading the old messages. I have deleted all old emails except for all sent & received from 2014. Unfortunately i did not realize that I had to compact messages & never did so until I started having issues about 1 month ago. I now compact daily. I also installed Mozbackup and backed up my info because I uninstalled & reinstalled Thunderbird. This unfortunately did not fix the issue. What can I do to fix this??!!

Help!! I use Thunderbird for my work email. It has started to run so slow that it can take me 20 minutes just to send 1 email. It also keeps freezing and keeps downloading old emails from my archived files. The slowness & freezing mostly happens when it starts downloading the old messages. I have deleted all old emails except for all sent & received from 2014. Unfortunately i did not realize that I had to compact messages & never did so until I started having issues about 1 month ago. I now compact daily. I also installed Mozbackup and backed up my info because I uninstalled & reinstalled Thunderbird. This unfortunately did not fix the issue. What can I do to fix this??!!

Novain'i Wayne Mery t@

All Replies (7)

more options

Wrt TB running slow, what is your anti-virus software?

more options

Thanks for responding so quickly. It's McAfee

more options

Vahaolana Nofidina

more options

I think that solved my problem. All I had to do was Uncheck Email attachments under Real Time Scanning in McAfee. Thanks so much!!!

more options

The same exact problem started to happen again. Last time I fixed it by disabling email attachments under Realtime Scanning in Mcafee. I checked and it is still disabled. The only suggestion I was unable to do in the above link was disable scanning of Thunderbird files and folders because I'm not computer savvy enough to do it. How exactly can I disable scanning and what else can I do to fix this issue?

more options

Not using McAfee here, so I have no idea. Please check with McAfee support or ask in a McAfee forum.

more options

I turned off Real Time scanning and the problem seems to have stopped. So it is Mcafee. Thanks for the info:)