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All websites turn white and remain white after scrolling

  • 1 reply
  • 13 have this problem
  • 5 views
  • Last reply by FredMcD

FITorion
FITorion
more options

Happens after long periods of Firefox remaining open. (at least 2 days) This is not a freeze. Only the website turns white... except for any embedded flash objects like youtube videos and chat interfaces. refreshing the page displays the website again but scrolling will turn everything white again. This makes it impossible to read websites that start you back at the top of the page with ever refresh...

Restarting Firefox temporarily "fixes" the problem ... and then 2 days later it starts again. I am up to date with Firefox 29.0.1

Happens after long periods of Firefox remaining open. (at least 2 days) This is not a freeze. Only the website turns white... except for any embedded flash objects like youtube videos and chat interfaces. refreshing the page displays the website again but scrolling will turn everything white again. This makes it impossible to read websites that start you back at the top of the page with ever refresh... Restarting Firefox temporarily "fixes" the problem ... and then 2 days later it starts again. I am up to date with Firefox 29.0.1

All Replies (1)

FredMcD
FredMcD
more options

Clear the Cache
Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

Remove Cookies
Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If there is still a problem, Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.