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Application Basics Name: Thunderbird Version: 24.5.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.5.0

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Zenos

josetrinidad
josetrinidad
more options

I cannot send messages. 

   Name: Thunderbird
   Version: 24.5.0
   User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.5.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20140424091057
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Crash Reports: about:crashes
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account2:
     INCOMING: account2, , (pop3) mail.bellsouth.net:110, plain, passwordCleartext
     OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true

   account4:
     INCOMING: account4, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
     OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true

   account5:
     INCOMING: account5, , (pop3) plus.pop.mail.yahoo.com:995, SSL, passwordCleartext
     OUTGOING: smtp.mail.yahoo.com:587, SSL, passwordCleartext, true

   account6:
     INCOMING: account6, , (pop3) pop.secureserver.net:110, plain, passwordCleartext
     OUTGOING: smtpout.secureserver.net:80, plain, passwordCleartext, true

   account7:
     INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true

   account8:
     INCOMING: account8, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
     OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true

   account9:
     INCOMING: account9, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
     OUTGOING: smtp.mail.yahoo.com:587, SSL, passwordCleartext, true

 Extensions
   Account Colors, 7.0, true, accountcolors@DW-dev
   Extra Folder Columns, 1.1.5, true, extra-cols@jminta_gmail.com
   Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d}
   LookOut, 1.2.13, true, lookout@aron.rubin
   Send Later, 4.2.3, true, sendlater3@kamens.us

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.cache.disk.smart_size_cached_value: 358400
     browser.display.screen_resolution: 96
     extensions.lastAppVersion: 24.5.0
     font.minimum-size.x-western: 14
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Garamond
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 20
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 9655b336-f50c-4cf3-9a62-932eb5ddd3d
     network.cookie.prefsMigrated: true
     places.database.lastMaintenance: 1400144266
     places.history.expiration.transient_current_max_pages: 104858
     places.history.expiration.transient_optimal_database_size: 148303380
     plugin.importedState: true
     print.print_printer: \\BLANCA\Canon MP530 Series Printer
     print.printer_\\BLANCA\Canon_MP530_Series_Printer.print_bgcolor: false
     
 Graphics

     Adapter Description: AMD Radeon HD 8400
     Vendor ID: 0x1002
     Device ID: 0x9830
     Adapter RAM: 512
     Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
     Driver Version: 13.152.0.0
     Driver Date: 8-30-2013
     Direct2D Enabled: false
     DirectWrite Enabled: false (6.3.9600.16384)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: false
     GPU Accelerated Windows: 0

     AzureCanvasBackend: skia
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: none

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.2
     4.10.2

     NSS
     3.15.4 Basic ECC
     3.15.4 Basic ECC

     NSS Util
     3.15.4
     3.15.4

     NSS SSL
     3.15.4 Basic ECC
     3.15.4 Basic ECC

     NSS S/MIME
     3.15.4 Basic ECC
     3.15.4 Basic ECC
I cannot send messages. Name: Thunderbird Version: 24.5.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.5.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20140424091057 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account2: INCOMING: account2, , (pop3) mail.bellsouth.net:110, plain, passwordCleartext OUTGOING: smtp.att.yahoo.com:465, SSL, passwordCleartext, true account4: INCOMING: account4, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true account5: INCOMING: account5, , (pop3) plus.pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: smtp.mail.yahoo.com:587, SSL, passwordCleartext, true account6: INCOMING: account6, , (pop3) pop.secureserver.net:110, plain, passwordCleartext OUTGOING: smtpout.secureserver.net:80, plain, passwordCleartext, true account7: INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true account8: INCOMING: account8, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true account9: INCOMING: account9, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: smtp.mail.yahoo.com:587, SSL, passwordCleartext, true Extensions Account Colors, 7.0, true, accountcolors@DW-dev Extra Folder Columns, 1.1.5, true, extra-cols@jminta_gmail.com Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d} LookOut, 1.2.13, true, lookout@aron.rubin Send Later, 4.2.3, true, sendlater3@kamens.us Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.display.screen_resolution: 96 extensions.lastAppVersion: 24.5.0 font.minimum-size.x-western: 14 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Garamond font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 20 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 9655b336-f50c-4cf3-9a62-932eb5ddd3d network.cookie.prefsMigrated: true places.database.lastMaintenance: 1400144266 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 148303380 plugin.importedState: true print.print_printer: \\BLANCA\Canon MP530 Series Printer print.printer_\\BLANCA\Canon_MP530_Series_Printer.print_bgcolor: false Graphics Adapter Description: AMD Radeon HD 8400 Vendor ID: 0x1002 Device ID: 0x9830 Adapter RAM: 512 Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version: 13.152.0.0 Driver Date: 8-30-2013 Direct2D Enabled: false DirectWrite Enabled: false (6.3.9600.16384) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0 AzureCanvasBackend: skia AzureFallbackCanvasBackend: cairo AzureContentBackend: none JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.10.2 4.10.2 NSS 3.15.4 Basic ECC 3.15.4 Basic ECC NSS Util 3.15.4 3.15.4 NSS SSL 3.15.4 Basic ECC 3.15.4 Basic ECC NSS S/MIME 3.15.4 Basic ECC 3.15.4 Basic ECC

All Replies (1)

Zenos
Zenos
more options

Is there an error message? You potentially have 7 different smtp server setups here; are they all having trouble? If so, I'd look to a common factor such as firewall or security software.