Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New tab page bookmarks disappeared

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I recently cleared my history and then all of my new page pins also disappeared. I can't add them back and the new tab page is not using any current activity history to repopulate the page. It is just blank.

Also.... is it that hard to just have a chat hotline???

I recently cleared my history and then all of my new page pins also disappeared. I can't add them back and the new tab page is not using any current activity history to repopulate the page. It is just blank. Also.... is it that hard to just have a chat hotline???

All Replies (4)

more options

Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 10.1.6 Adobe PDF Plug-In For Firefox and Netscape 11.0.0

more options

Other than this forum, there is no direct contact for support. We are it.

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

more options

The about:newtab page shows websites that you have visited recently, so if you clear the history then there is no history to show.

You can change the order of the boxes on the about:newtab page and drag an item to a different tile to pin it to that position or you can remove a website by clicking the close X to block that URL. You can drag a bookmark or history item and drop them in a tile on the about:newtab page to pin them and have your own favorites sites showing.

See also this article about the New Tab page (about:newtab):

more options

The about:newtab page displays the web pages you visit most often. If there is no history, there is nothing to display.