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Firefox crashes

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  • 2 have this problem
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  • Last reply by echo-D5

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I got crash report after Mozilla Firefox updated into version 30. I even can't open it in safe mode. I use Ubuntu 12.04.3 64 bit. Below the Crash ID:

bp-99b25974-a173-4bf3-b078-ec4062140613

Thanks.

I got crash report after Mozilla Firefox updated into version 30. I even can't open it in safe mode. I use Ubuntu 12.04.3 64 bit. Below the Crash ID: bp-99b25974-a173-4bf3-b078-ec4062140613 Thanks.

Chosen solution

The crash was resolved. Yesterday, i open firefox and it run well. I don't know why, but all add-ons removed.

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Firefox 30.0 Crash Report [@ EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER ]

Processor Notes sp-processor10_phx1_mozilla_com.15475:2012; HybridCrashProcessor; non-integer value of "SecondsSinceLastCrash"; MDSW emitted no header lines; MDSW did not identify the crashing thread; CSignatureTool: No signature could be created because we do not know which thread crashed; MDSW emitted no frames; exploitablity information missing; MDSW failed: ERROR_NO_MINIDUMP_HEADER; MDSW failed: ERROR_NO_MINIDUMP_HEADER

Related Bugs

https://bugzilla.mozilla.org/show_bug.cgi?id=945328 945328 RESOLVED WORKSFORME Firefox 25.0.1 Crash Report [@ EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER ], WinDbg logs https://bugzilla.mozilla.org/show_bug.cgi?id=837835 837835 RESOLVED INCOMPLETE increase in crashes with EMPTY dumps in Firefox 19 and 20 cycles https://bugzilla.mozilla.org/show_bug.cgi?id=711568 711568 NEW --- Firefox Crash Reports [@ EMPTY: no crashing thread identified; corrupt dump ]

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I don't know what it means. It's all Greek to me.

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Try to do a clean reinstall and download a fresh Firefox installer from the Mozilla server.

You can find the full version of the current Firefox 30.0 release in all languages and for all Operating Systems here:


Can you bring up the Profile Manager and create a new profile?

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Chosen Solution

The crash was resolved. Yesterday, i open firefox and it run well. I don't know why, but all add-ons removed.