We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After firefox update to 30, all my popups are crashed. Even YUI popups are crashed

rsathyamoorthy12
rsathyamoorthy12
more options

After firefox update to 30, all my popups are crashed. Even YUI popups are crashed

The popups i have designed are crashed. Some dom model changed. Dont know whats happening.

But everything works fine in Chrome

After firefox update to 30, all my popups are crashed. Even YUI popups are crashed The popups i have designed are crashed. Some dom model changed. Dont know whats happening. But everything works fine in Chrome

All Replies (1)

iamjayakumars
iamjayakumars
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.


Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

________________________________________________________________________________


Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).