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Firefox crashes

  • 3 replies
  • 1 has this problem
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  • Last reply by alan_r

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I can not pull information up from different sites. I keep getting unwanted pop-ups.

I can not pull information up from different sites. I keep getting unwanted pop-ups.

All Replies (3)

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Check to see if your Firefox is updated and install an adblocker.

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Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Your MindSpark Toolbar Platform Plugin Shown in System Details above is the likely cause of your problem. Google for information.

See if it is in Control Panel>Programs to uninstall. Look for it in Add-ons>Plug-ins & Extensions. Remove/Delete/De-activate as appropriate.