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https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

  • 1 reply
  • 3 have this problem
  • 10 views
  • Last reply by cor-el

petercoe
petercoe
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I deleted Firefox and my profile from the computer hoping for a new clean install--however now when I try to open Firefox I get an error message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I do not kow how to create a new profile. Any help?MAC osx 10.9.4 Thanks

I deleted Firefox and my profile from the computer hoping for a new clean install--however now when I try to open Firefox I get an error message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I do not kow how to create a new profile. Any help?MAC osx 10.9.4 Thanks

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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This happens when you delete the Firefox profile folder and leave the profiles.ini file.

See:

  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile