Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Scrolling issues when holding down the up and down arrows on the scroll bar.

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

more options

When holding down the up or down arrows on the scroll bar the page continues to scroll even after I have let go. In Internet Explorer and Chrome it stops immediately. This issue occurs to some extent when using the arrows on the keyboard but it seems to stop more quickly using those. Scrolling with the mouse wheel works normally. I did turn off smooth scrolling which has helped some while using the mouse and maybe a little with the arrows but it still an issue.

When holding down the up or down arrows on the scroll bar the page continues to scroll even after I have let go. In Internet Explorer and Chrome it stops immediately. This issue occurs to some extent when using the arrows on the keyboard but it seems to stop more quickly using those. Scrolling with the mouse wheel works normally. I did turn off smooth scrolling which has helped some while using the mouse and maybe a little with the arrows but it still an issue.

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window