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Receiving error message: "Firefox is unable to determine if there is an update available".

  • 5 replies
  • 2 have this problem
  • 6 views
  • Last reply by James

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I am running Firefox 31.0 on Mac OS X 10.6.8. I have it set to automatically check for updates, but not to automatically install them. Lately, I keep getting the error message "Update Failed" & "Firefox is unable to determine if there is an update available". But when I check manually, I get the message "Firefox is up-to-date". Any ideas on why it can no longer determine its update status?

I am running Firefox 31.0 on Mac OS X 10.6.8. I have it set to automatically check for updates, but not to automatically install them. Lately, I keep getting the error message "Update Failed" & "Firefox is unable to determine if there is an update available". But when I check manually, I get the message "Firefox is up-to-date". Any ideas on why it can no longer determine its update status?

All Replies (5)

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First, Download Firefox Full Installer For All languages And Systems {web link}

Second, Update your Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

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Your error messages sound like a problem with the web link. Are any other web programs having problems?

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Thanks! I have no idea why it couldn't figure out that a new version was available...

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Sometimes, the situation with complicated programs is; Updating is fine, but sometimes the coding goes Gaa-Gaa. if its update on update on update . . . . . . So, every once in a while, instead of doing an update, download the full installer. This should clean out the Gaa-Gaa. If not, save the installer somewhere, remove the old program, then use the installer.

Happy Computing.

Modified by FredMcD

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You comments are more for Windows and not Mac OSX. Also there is no installer on Mac OSX.