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firefox crashes(not responding) when i trying to switch between languages on chat or on google ???

  • 8 replies
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

derar
derar
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i tried to switch between arabic and english using (ALT+SHIFT) when i want to search or chat with arabic and then the browser become (not responding) , i faced this problem with firefox and chrome not with internet explorer , what should i do please help ???

i tried to switch between arabic and english using (ALT+SHIFT) when i want to search or chat with arabic and then the browser become (not responding) , i faced this problem with firefox and chrome not with internet explorer , what should i do please help ???

All Replies (8)

Moses
Moses
  • Moderator
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Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
derar
derar Question owner
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i do what you say but there is (No crash reports have been submitted) appears to me , the problem is annoying me at every time i need to switch to Arabic at the moment i press the ALT+SHIFT Firefox become not responding and i forced to close it from task manager.

FredMcD
FredMcD
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You said no submitted reports. Do you mean there are no crash reports?

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

derar
derar Question owner
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i used it (about:crashes) and there is nothing appears as the photo !!!

Moses
Moses
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Oh, I see. Firefox is hanging not crashing. Two different meanings there.

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems and works normally, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

derar
derar Question owner
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when i restart my computer the language bar which must appear beside the icons (wireless,battery,speakers,....etc) is missing and my problem of the language switching when pressed ALT+SHIFT appears , but when i go to control panel and check the language setting the language bar appears again and the problem gone and i can switching without any problems , i think the problem begins with the language icon or bar , why every time i run my PC its gone and i need to go to check the control panel again , by the way i tried to use the safe mode and its working but when i switch to Arabic it won't switch back to English !!!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is better to assign a specific key to select a layout and disable the shortcut to cycle to avoid an unintentional layout switch if you use a Shift + Ctrl/Alt shortcut in Firefox.

  • Control Panel > Regional and Language Options > Keyboards and Languages > Change keyboards > Advanced key settings > Change key sequence
FredMcD
FredMcD
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Customizable Shortcuts {web link} Allows to customize Firefox shortcuts.