Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync Problems

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by guigs

more options

I have a Alcatel One Touch phone, I created a Firefox acct and verified my email.... Still there is a problem it won't do it.

Is it because my OS on computer is XP?

I have a Alcatel One Touch phone, I created a Firefox acct and verified my email.... Still there is a problem it won't do it. Is it because my OS on computer is XP?

All Replies (1)

more options

Hi Delie, Not that I know of, however there is a way to check if the account is on the same sync version. In the Android account menu, are you seeing any errors in the sync details or "Firefox Sync deprecated"?