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Firefox 33 update - mouse speed very slow

  • 7 replies
  • 18 have this problem
  • 1 view
  • Last reply by pdolinaj

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After updating to Firefox v 33.0.1 the speed of the mouse became very sluggish and moves very slowly inside the browser and is constantly getting stuck on various elements on the page.

Version 32 was fine. Can you please fix this?

I am running Windows XP.

Thanks.

After updating to Firefox v 33.0.1 the speed of the mouse became very sluggish and moves very slowly inside the browser and is constantly getting stuck on various elements on the page. Version 32 was fine. Can you please fix this? I am running Windows XP. Thanks.

Chosen solution

does it make a difference when you disable hardware acceleration in the firefox menu ≡ > options > advanced > general? (that setting will take a restart of the browser to take effect)

Read this answer in context 👍 10

All Replies (7)

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hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

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Application Basics


Name: Firefox Version: 33.0.1 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Firebug Version: 2.0.4 Enabled: true ID: firebug@software.joehewitt.com

Name: fireform Version: 0.7.5 Enabled: true ID: fireform@mozilla.org

Name: Web Developer Version: 1.2.5 Enabled: true ID: {c45c406e-ab73-11d8-be73-000a95be3b12}

Name: IDS_SS_NAME Version: IDS_SS_VERSION Enabled: false ID: {D19CA586-DD6C-4a0a-96F8-14644F340D60}

Name: Java Quick Starter Version: 1.0 Enabled: false ID: jqs@sun.com

Name: Microsoft .NET Framework Assistant Version: 1.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}

Graphics


Adapter Description: Intel(R) HD Graphics Family Adapter Drivers: igxprd32 Adapter RAM: Unknown Device ID: 0x0102 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (0.0.0.0) Driver Date: 1-27-2011 Driver Version: 6.14.10.5328 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 9 (OMTC) Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9 vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141023194920 browser.startup.homepage_override.buildID: 20141023194920 browser.startup.homepage_override.mstone: 33.0.1 dom.mozApps.used: true extensions.lastAppVersion: 33.0.1 media.gmp-gmpopenh264.lastUpdate: 1414426655 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1414426655 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1414485287 places.history.expiration.transient_current_max_pages: 84987 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.cpd.sessions: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1412585007

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC

NSSSMIME Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC

NSSSSL Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC

NSSUTIL Expected minimum version: 3.17.1 Version in use: 3.17.1

Experimental Features


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The mouse coursor seems to get stuck (slows down considerably) when hovering over a button or link.

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does the problem continue when you update your graphics driver? https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22642

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Thanks for the link. I have updated the video drivers to latest version but the problem is still there. It seems to affect only every form elements (input, select) and links and buttons. Hovering over free text is fine.

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Chosen Solution

does it make a difference when you disable hardware acceleration in the firefox menu ≡ > options > advanced > general? (that setting will take a restart of the browser to take effect)

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That solved the problem! Thank you very much Philipp! :-)