Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How can I access Hotmail.com without being directed to Outlook (it's OK in Internet Explorer and Google Chrome)?

more options

I have had a Hotmail email address for some time and recently added an Outlook email address. Now I cannot access the Hotmail account - I'm automatically presented with the Outlook one. Same when I try to go to Hotmail.com. There is no such problem using Internet Explorer or Google Chrome, so I guess I need to change something in Firefox?

I have had a Hotmail email address for some time and recently added an Outlook email address. Now I cannot access the Hotmail account - I'm automatically presented with the Outlook one. Same when I try to go to Hotmail.com. There is no such problem using Internet Explorer or Google Chrome, so I guess I need to change something in Firefox?

All Replies (4)

more options

Use this address https://login.live.com/

more options

Outlook and Hotmail are the same service via Microsoft. I use the Windows Live Mail program.

more options

When I go to Windows live I am presented with my Outlook email address - I cannot get it to accept my Hotmail email address.

more options

Oops, your question posted twice. I replied in your other thread and suggest we continue here: https://support.mozilla.org/questions/1029670