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I want to open Twitter, but after I type the password, it doesn't open, but the message for saving PW does appear... can you help me?

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by CarmenVE

CarmenVE
CarmenVE
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I'm using FF on another computer, and pages that I have used in the original have opened, except for Twitter. I give the PW and the message for saving the password appears, but Twitter's HP page doesn't open, instead the registration page is the one that does... I have tried with another system and the page opens, so I know the problem isn't Twitter's, but FF's... can you help me? I want to open Twitter here...

I'm using FF on another computer, and pages that I have used in the original have opened, except for Twitter. I give the PW and the message for saving the password appears, but Twitter's HP page doesn't open, instead the registration page is the one that does... I have tried with another system and the page opens, so I know the problem isn't Twitter's, but FF's... can you help me? I want to open Twitter here...

Chosen solution

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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All Replies (3)

guigs
guigs
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Please update to the latest version 31.1.1.

Here are some initial troubleshooting steps:

  1. Does this happen when you do not save the password?
  2. Does this happen when you temporarily disable firewalls or antiviruses? http://kb.mozillazine.org/Firewalls#McAfee_Personal_Firewall
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
CarmenVE
CarmenVE Question owner
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Thank you... I cleared the cookies and was able to log in...