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a pop up says that the "... application failed to initialize" and give options to close it or fix it but none work.

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  • 2 have this problem
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  • Last reply by FredMcD

naibaf03
naibaf03
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While I working with or surfing with Firefox and I stop working for a few minutes, 2 to 5 min, a pop up show up saying that the "application failed to initialize..." It gives two options, to cancel it or fix it. none of then work, and to make the pop up go away I just click the "X" to close it. It works and puts Firefox back to work. On the upper left corner of the pop up it shows the name of the file as "Firefox.exe" How can I stop this pop up? What is the problem? Thanks for your help,

While I working with or surfing with Firefox and I stop working for a few minutes, 2 to 5 min, a pop up show up saying that the "application failed to initialize..." It gives two options, to cancel it or fix it. none of then work, and to make the pop up go away I just click the "X" to close it. It works and puts Firefox back to work. On the upper left corner of the pop up it shows the name of the file as "Firefox.exe" How can I stop this pop up? What is the problem? Thanks for your help,

All Replies (1)

FredMcD
FredMcD
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That should not happen by just leaving for a time.

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?