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can not login to ebay, all othere sites are ok. i can access with my ipad

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by guigs

sakim09
sakim09
more options

i have tried your last solution but it did not work


This issue can be caused by corrupted cookies or cookies that are blocked. 

   check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
   https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache": 

   Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems: 

   Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. 

   Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
   Do NOT click the Reset button on the Safe Mode start window

   https://support.mozilla.org/kb/Safe+Mode
   https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

when i log into ebay uk, i get the first screen when i click onto that i get this http://www.google.co.th/aclk?sa=L&ai=ChFXCZHnUVM31L43OuASjlYDoD720_ZYE_efsl2zYxIWaawgAEAFg_QXIAQGpAl69zF_Bt7k-qgQeT9AW0BxIaCCLUfmD_ZsFVarBeSZnpNCFWkfF7nz_gAevptURkAcDqAemvhs&sig=AOD64_3XnEsAFlmF-vwQmbnuQGmk3BVawA&rct=j&q=&ved=0CCMQ0Qw&adurl=http://rover.ebay.com/rover/1/710-94805-30667-0/2%3Fmpre%3Dhttp%253A%252F%252Fwww.ebay.co.uk%252Fshoptheworld%26keyword%3Debay%2B%2527uk%2527%26crlp%3D28981330805_2793066%26MT_ID%3D1328%26geo_id%3D32251%26adpos%3D1t1%26device%3Dc

and that is it, i need ebay as i sell from there

hope you can help

sakim09

i have tried your last solution but it did not work This issue can be caused by corrupted cookies or cookies that are blocked. check the permissions on the about:permissions page and in "Tools > Page Info > Permissions" https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache": Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance Do NOT click the Reset button on the Safe Mode start window https://support.mozilla.org/kb/Safe+Mode https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes when i log into ebay uk, i get the first screen when i click onto that i get this http://www.google.co.th/aclk?sa=L&ai=ChFXCZHnUVM31L43OuASjlYDoD720_ZYE_efsl2zYxIWaawgAEAFg_QXIAQGpAl69zF_Bt7k-qgQeT9AW0BxIaCCLUfmD_ZsFVarBeSZnpNCFWkfF7nz_gAevptURkAcDqAemvhs&sig=AOD64_3XnEsAFlmF-vwQmbnuQGmk3BVawA&rct=j&q=&ved=0CCMQ0Qw&adurl=http://rover.ebay.com/rover/1/710-94805-30667-0/2%3Fmpre%3Dhttp%253A%252F%252Fwww.ebay.co.uk%252Fshoptheworld%26keyword%3Debay%2B%2527uk%2527%26crlp%3D28981330805_2793066%26MT_ID%3D1328%26geo_id%3D32251%26adpos%3D1t1%26device%3Dc and that is it, i need ebay as i sell from there hope you can help sakim09

Chosen solution

Is it possible that the remembered login from last time has a corrupt cookie?

Please remove all cookies from the site in Firefox and see if you can login after restarting Firefox

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All Replies (1)

guigs
guigs
more options

Chosen Solution

Is it possible that the remembered login from last time has a corrupt cookie?

Please remove all cookies from the site in Firefox and see if you can login after restarting Firefox