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IMAP server times out, Why?

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  • Last reply by Matt

Drachsi
Drachsi
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For 6 days now I have been having a problem acesssing my sites and email accounts. Finally the hosting company has found that it is the number of email accounts (49) trying to access the IMAP mail server at the same time?

I have disable automatic "check for new messages at start-up" and put the "Check for new messages" to nothing.

When I go the an email address and click get messages, I get "Connect to server xyz@1234.com timed out

Trying to send and I get

"Sending of message failed. The message could not be sent because the connection to SMTP server mail.1234.com timed out. Try again or contact your network administrator.

My hosting company states that it is because I am trying to open too many email accounts at the same time, and then my ISP blacklists my ip address. Only had the problem since last Friday.

Is it my ISP or hosting company, or me?

Help really appreciate to pin-point this problem.

Drachsi

For 6 days now I have been having a problem acesssing my sites and email accounts. Finally the hosting company has found that it is the number of email accounts (49) trying to access the IMAP mail server at the same time? I have disable automatic "check for new messages at start-up" and put the "Check for new messages" to nothing. When I go the an email address and click get messages, I get "Connect to server xyz@1234.com timed out Trying to send and I get "Sending of message failed. The message could not be sent because the connection to SMTP server mail.1234.com timed out. Try again or contact your network administrator. My hosting company states that it is because I am trying to open too many email accounts at the same time, and then my ISP blacklists my ip address. Only had the problem since last Friday. Is it my ISP or hosting company, or me? Help really appreciate to pin-point this problem. Drachsi

All Replies (3)

Matt
Matt
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please go to the trouble shooting information on the help menu. select copy to clipboard and then paste into a reply here.

Drachsi
Drachsi Question owner
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Hi,

Can I ask a question first.

1. How can I stagger opening 50 email accounts automatically, without triggering the hosting companies IMAP spam setting?

I looked at all the information in the trouble shooting section and feel uncomfortable at posting so much information.

Regards

Matt
Matt
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What email server names... you must be joking they are not something I would consider anything other than a public record. Every DNS record for each site lists the mail exchanger. Email does not work if you don't. Concerned people will know your involved in some way with those 50 sites, maybe

I doubt you can stagger the opening of 50 accounts. Other than throttle your internet connection to a very low speed. IF they are imap accounts (the default) then about the only way to stop them trying to synchronize is to go into offline mode.

If they are POP accounts you could set them all up with their fetch messages setting all turned off, but then you would need to click fetch messages 50 times.

Seriously I think the issue is with your provider. They know you have a business case to open 50 email accounts on their server. They needs to get over their internal spam settings and deliver. Then when they stop flagging your IP address for spam your ISP will stop blacklisting you.

Your only real other alternative is run a mail server (Mail server software) on a local machine, have that mail server collect mail from the 50 other accounts on a schedule and connect Thunderbird to the local mail server.