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Absturz-ID: bp-ce7d477a-67f0-40b7-8750-27a6e2150324

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  • Last reply by guigs

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Absturz-ID: bp-ce7d477a-67f0-40b7-8750-27a6e2150324

After updating Firefox to 36.0.1 or the new Version 36.0.4 it doens't work. After starting firefox it will break down imidiately. Installing an older version like 35 will work but after 5 minutes the new update installs in the background and firefrox break down. All drivers are updatete. Pleas help me.

Thanks

Absturz-ID: bp-ce7d477a-67f0-40b7-8750-27a6e2150324 After updating Firefox to 36.0.1 or the new Version 36.0.4 it doens't work. After starting firefox it will break down imidiately. Installing an older version like 35 will work but after 5 minutes the new update installs in the background and firefrox break down. All drivers are updatete. Pleas help me. Thanks

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The previous bug filled for this crash signature was tryig to add a dll file to blocklist, however did not.

Please run a malware scan to make sure that it is not the same issue:

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

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