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My AVG Security Toolbar has disappeared It is no longer there in my toolbars selection. Can I recover it?

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

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I use 2 different computers both have AVG internet security. On one computer the AVG Security shows in my add-ons. But, on the other it does not. Where has it gone? How do I get it back because I have always used AVG's secure search as a primary search engine. Since its disappearance , I have many choices and I have searched for the add-on , and firefox says no matching entries.

I use 2 different computers both have AVG internet security. On one computer the AVG Security shows in my add-ons. But, on the other it does not. Where has it gone? How do I get it back because I have always used AVG's secure search as a primary search engine. Since its disappearance , I have many choices and I have searched for the add-on , and firefox says no matching entries.

All Replies (4)

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Hi,

It can cause due to the toolbar incompatibility with the current version of Firefox. The toolbar can be compatible with your other PC because it might be running the older version of Firefox. Thanks for pointing this out. We are looking forward to fix that problem.

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Upgrade Firefox to v38.0.1

After, download and run the current full installer for AVG. If you are still having problems, check with their support.

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The OS on both computers is Windows7 home premium. I always upgrade Firefox immediately when the browser prompts me to do so. Both machines have been upgraded to version 38.0.1. On one machine I have the AVG toolbar, and on the other I do not.. On the machine where I have it, I see the AVG Security Toolbar in my list of add on's. On the machine where the toolbar has disappeared, I do not see it in my add on's, and searching for it produces a no results found message. .

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FredMcD said

After, download and run the current full installer for AVG. If you are still having problems, check with their support.