Firefox crashes
On certain websites, the AMD driver stops working & shuts down Firefox. Can go a few days without it happening or 5 times in 10 minutes. Here is the last crash report:
- bp-8eb9218b-3bfd-49ee-a87f-6bec92150527
- Firefox 38.0.1 Crash Report [@ atidxx32.dll@0x72e57 ]
Modified by cor-el
Chosen solution
The crashing thread also includes references to the Shockwave Flash plugin (npswf32_17_0_0_169.dll), so check for issues with Flash as well.
Make sure that you have the latest Flash version (17.0.0.188). You can find the latest Flash player versions for Firefox on this page:
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration (already posted above) - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also:
Read this answer in context 👍 1All Replies (2)
Have you tried updating your graphics driver? Upgrade your graphics drivers to use hardware acceleration and WebGL
If that fails, can you try disabling Hardware Acceleration? Turning off hardware acceleration
Chosen Solution
The crashing thread also includes references to the Shockwave Flash plugin (npswf32_17_0_0_169.dll), so check for issues with Flash as well.
Make sure that you have the latest Flash version (17.0.0.188). You can find the latest Flash player versions for Firefox on this page:
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration (already posted above) - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also: