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Thunderbird 38.0.1 (in safe mode) not responding on launch following migration via Time Capsule to new MacBook Pro

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  • Last reply by Wayne Mery

mdps
mdps
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Copied hard drive contents from MacBook Air to new MacBook Pro (OS X 10.10.3). On launch, Thunderbird displays pinwheel indefinitely and must be force quit. Previous email file structure appears to be intact. Updated Thunderbird to 38.0.1, but no change in behavior. Starting Thunderbird in safe mode does not help.

Copied hard drive contents from MacBook Air to new MacBook Pro (OS X 10.10.3). On launch, Thunderbird displays pinwheel indefinitely and must be force quit. Previous email file structure appears to be intact. Updated Thunderbird to 38.0.1, but no change in behavior. Starting Thunderbird in safe mode does not help.

Modified by Wayne Mery

All Replies (3)

Wayne Mery
Wayne Mery
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What happens if you reinstall Thunderbird from http://getthunderbird.com/ ?

mdps
mdps Question owner
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Thank you for the suggestion. But I did update to 38.0.1 from http://getthunderbird.com/ as you suggest and the problem persists.

I'm receptive to any other suggestions.

Wayne Mery
Wayne Mery
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mdps,

Did you use instructions similar to https://support.mozilla.org/en-US/kb/profiles-tb#w_restoring-to-a-different-location ?

What happens if you delete Inbox.msf?