Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

since upgrade, my master passwords doesn't allow receiving emails

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

i upgraded to 38.0.1, but since then thunderbird doesn't log in to all of my accounts. i have ~10 email accounts from various providers, and ~5 RSS accounts.

After reinstalling a lower version (31.7) everything works fine again.

Also When starting thunderbird 38.0.1, EACH account asks for the master password, so i'm getting ~10 input popups for entering the master passwords.

with the older version, I had to write my master password "only" 3 times, which was also bad, but not as bad as now.

i upgraded to 38.0.1, but since then thunderbird doesn't log in to all of my accounts. i have ~10 email accounts from various providers, and ~5 RSS accounts. After reinstalling a lower version (31.7) everything works fine again. Also When starting thunderbird 38.0.1, EACH account asks for the master password, so i'm getting ~10 input popups for entering the master passwords. with the older version, I had to write my master password "only" 3 times, which was also bad, but not as bad as now.

All Replies (1)

more options

Please do not start multiple threads for the same problem. Continue at https://support.mozilla.org/en-US/questions/1068153