Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Reply to email doesn't show original email or any new text

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by Matt

elsahdez
elsahdez
more options

This literally just started: replying to an email shows neither the original message (account set at "text over original") nor any text is visible. I have turned off T-bird and also rebooted the computer.... same problem.

This literally just started: replying to an email shows neither the original message (account set at "text over original") nor any text is visible. I have turned off T-bird and also rebooted the computer.... same problem.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

hold the shift keys while starting Thunderbird to go into safe mode. THat will help workout if it is an add-on or theme causing the issue.