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Thunderbird is not functioning but cannot be uninstalled to allow re-installation

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Puddle

Puddle
Puddle
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I have recently upgraded to Win10 but have now reverted to win8.1 Thunderbird is not functioning (version is 24.5.0) size of programme is 48Mb. I cannot access Programme and it will not uninstall using uninstall function. Any helpful suggestions would be welcome.

I have recently upgraded to Win10 but have now reverted to win8.1 Thunderbird is not functioning (version is 24.5.0) size of programme is 48Mb. I cannot access Programme and it will not uninstall using uninstall function. Any helpful suggestions would be welcome.

Chosen solution

Make a backup of your Mail-data using Mozbackup or just make a copy of %appdata%\thunderbird\profiles. Reinstall Tbird. The last one is Thunderbird 38.2 But use an old one if you prefer

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All Replies (2)

Gnospen
Gnospen
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Chosen Solution

Make a backup of your Mail-data using Mozbackup or just make a copy of %appdata%\thunderbird\profiles. Reinstall Tbird. The last one is Thunderbird 38.2 But use an old one if you prefer

Modified by Gnospen

Puddle
Puddle Question owner
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Many thanks, problem solved