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Flash crashes no matter how many times I update it.

  • 4 replies
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

Lebaroness2
Lebaroness2
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I play games on pogo.com. Some games require flash, so every time I play a game which needs flash, I get a message that my version of flash is outdated So I update it again (same version as before) and try to play the game after restarting Firefox, but get the same "outdated" message.

I play games on pogo.com. Some games require flash, so every time I play a game which needs flash, I get a message that my version of flash is outdated So I update it again (same version as before) and try to play the game after restarting Firefox, but get the same "outdated" message.

All Replies (4)

FredMcD
FredMcD
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Your System Details shows no flash player.

New Update; Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Plugin-based browsers” installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Java Downloads for All Operating Systems


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015


edit: fixed Flash version as it was previous and removed mention that you need to download activex version.

Modified by James

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

See Re-initializing the plugins database:

You can use this button to go to the current Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Try to uninstall the current Flash player version and (re)install the latest Flash version.

See this about uninstalling Flash players:

Note that this will remove all installed Flash players.

You can find the latest Flash player versions here:

You can check the version of the current Flash player here:

Lebaroness2
Lebaroness2 Question owner
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FredMcD said

Your System Details shows no flash player. New Update; Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Plugin-based browsers” installer. Note: Edge on Win10 does not use ActiveX version but its own Flash. See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Java Downloads for All Operating Systems


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015


edit: fixed Flash version as it was previous and removed mention that you need to download activex version.

According to Flash, I have the most current version. I even used the Adobe installer, as suggested by them for Firefox.

I searched for a file called pluginreg.dat and couldn't find it. I have disabled Shockwave but there still is no flash plugin showing in add-ons.bold text

cor-el
cor-el
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  • Top 10 Contributor
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The pluginreg.dat file is located in the Firefox profile folder.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

You can use this button to go to the current Firefox profile folder: