Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is rediricting Fox News.com to Real-Time Content Marketing and Engagement Platform|Livefyre, i can't stop this, need help.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Things I have done list: Remove or disable applications. Run Norton Power Eraser Deleted and reinstalled Fire Fox Web Browser Searched your support files Ran KVRT.exe

I am a long time user of Fire Fox, but I am not a happy person now, if this can not be resolved, I am going to part company.

Things I have done list: Remove or disable applications. Run Norton Power Eraser Deleted and reinstalled Fire Fox Web Browser Searched your support files Ran KVRT.exe I am a long time user of Fire Fox, but I am not a happy person now, if this can not be resolved, I am going to part company.

All Replies (1)

more options

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: