Firefox crashes and will not start
All we get is the Crash Reporter.
Here is the crash id from my crash report: bp-b6d1818f-f346-4efa-b603-c19352150823
We have uninstalled and re-installed firefox. It will not start in safe mode.
All Replies (6)
I can't open foxfile so I do not know how to open the *.xpi file.
Product Firefox Version 40.0.2
Release Channel release OS Windows NT OS Version 10.0.10240
https://support.mozilla.org/en-US/kb/update-firefox-latest-version 42.* ++++++++++++++++++++++++++++++++++++ atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
This is for Sumo's Related Bugs 1181142 ASSIGNED --- crash in strncpy | js::DecompileValueGenerator(JSContext*, int, JS::Handle<T>, JS::Handle<T>, int) 1154388 RESOLVED WORKSFORME Crash on idle
Check the above link.
Driver and Firefox have been updated with no change. Still receiving crash reporter upon starting firefox.
Please post the new crash reports. I've called the big guys to help you. Good luck.
I can't get CrashReporter to successfully submit another crash report:
Crash report submission failed.
Here are the details: AvailablePageFile: 3647561728 AvailablePhysicalMemory: 3019796480 AvailableVirtualMemory: 4070899712 BlockedDllList: BreakpadReserveAddress: 47316992 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1448043510 Email: campsurff@yahoo.com InstallTime: 1447050456 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 197 StartupTime: 1448043509 SystemMemoryUsePercentage: 43 Throttleable: 1 TotalPageFile: 6200471552 TotalPhysicalMemory: 5328056320 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0
This report also contains technical information about the state of the application when it crashed
Modified by facklec
Please wait for someone else.