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why is my netbanking site comes with the password slot full of dots that can not be deleted?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

deepakban
deepakban
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My hdfcnetbanking site opens after I enter the cust.id. But, in the page I find that the slot meant for entering password is already full of dots which cannot be erased to put in my password. As a result, I am denied use of my netbanking facility. Why is this happening. Can you help to normalize the operation?

My hdfcnetbanking site opens after I enter the cust.id. But, in the page I find that the slot meant for entering password is already full of dots which cannot be erased to put in my password. As a result, I am denied use of my netbanking facility. Why is this happening. Can you help to normalize the operation?

All Replies (2)

FredMcD
FredMcD
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Are they dots, or * ? That may be the password manager. Have you tried just logging in as is?

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

Security Issue: Update your Flash Player Version 20.0.0.235
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you select (highlight) these dots with the mouse?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Modified by cor-el